Due to the nature of the products we sell, we cannot accept returns or refunds unless the product is defective..

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@ROOSPOUCHES.com. Please note that returns will need to be sent to the following address: 550 E Airline Way, Gardena, CA 90248.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@ROOSPOUCHES.com.